ITIL 4 Foundation e-learning

This e-learning is the product of ITpreneurs, one of the best accepted courseware providers of ITIL. Their ITIL® (4) Foundation Online “Pro” is based on the exam specifications specified by AXELOS for the ITIL® (4) Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and ITIL 4 and prepare for the ITIL® (4) Foundation exam. The ITIL® (4) Foundation Online “Pro” provides a rich learning experience through the different styles of learning (visual, reading, and auditory) offered through different learning components. The different components of the course are part of the learning track that targets to provide learning for achieving the certification as well as for understanding how ITIL 4 relates to the work environment.

 

The core components of the course include the course videos and the self-study guide. The course videos help the participants to learn the relevant concepts through lecture videos and animations. The self-study guide is a comprehensive reading material that include the relevant concepts supported by a case study and additional examples and tips. The case study is based on a fictitious organization, ‘Axle Car Hire’ and focuses on describing how and organization adopts the ITIL 4 guidance through ITIL guiding principles, service value chain, continual improvement model, and ITIL practices.

The rich learning experience is supported by additional learning tools such as pre-reading guide, post-reading guide, and a set of quick reference cards. In addition to these core components, the learning track comprises pre-reading guide, post-reading guide, a set of quick reference cards, summary podcast, sample exams, and practice questions.